IT Help Desk from Camino Information Services
At Camino Information Services, we appreciate the importance of keeping a business running, no matter when a problem arises. We also understand that not every company has the budget to hire an on-site support team with round-the-clock staffing. To solve this problem, Camino offers U.S. based IT help desk services for companies of all types and sizes. Whether operating a single computer needing occasional updates or a corporate team requiring assistance navigating complex software, our IT help desk is helping keep businesses online, 24 hours a day, 7 days a week.
Our team is knowledgeable, friendly, and available no matter when you need them, right here in Texas.
Why use an IT help desk?
An IT Help Desk is a resource designed for IT users to contact when they are having problems with their IT services, whether a software question or a hardware malfunction. An IT help desk institutes a multi-tiered trouble shooting approach by having personnel with extensive technical knowledge available.
When you work with Camino Information Services for your IT help desk needs, we train our U.S. based staff on the software and hardware your company uses and are prepared with industry best practices to troubleshoot and resolve any issues.
Who Uses Camino’s IT Help Desk?
Our IT help desk supports a wide variety of users and issues nationwide. Among our users we have health labs needing assistance navigating complex information systems. We also service an enterprise whose employees work in offices across the U.S. and have varied concerns, like how to use a feature of Microsoft Office 365 or how to change email login information.